Privacy Policy

Effective Date: October 4, 2026

1. Introduction
Angelus Candle Company (“Angelus,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, purchase our products, contact us, subscribe to communications, or otherwise interact with our business.
Our goal is to provide a safe, transparent, and trustworthy shopping experience while respecting your privacy.
By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent for particular data practices, we will obtain that consent as required.

2. Information We Collect
Depending on how you interact with Angelus Candle Company, we may collect the following categories of information.
A. Personal and Contact Information
When you place an order, contact us, or sign up for communications, we may collect:

  • First and last name.
  • Billing and shipping addresses.
  • Email address.
  • Telephone number.
  • Other contact information you voluntarily provide.

B. Order and Transaction Information

When you purchase our products, we may collect:

  • Products purchased and order quantities.
  • Order dates and transaction amounts.
  • Shipping and delivery information.
  • Purchase history and return requests.
  • Payment status and transaction identifiers.

Payments may be processed by third-party payment providers. We generally do not need to store complete payment card numbers or security codes ourselves.

C. Website and Device Information
When you visit our website, certain information may be collected automatically, depending on the website technology and settings we use. This may include:

  • Internet Protocol (IP) address.
  • Browser type and device information.
  • Operating system.
  • Pages visited and links clicked.
  • Approximate location inferred from your IP address.
  • Website usage, diagnostic, and performance information.

D. Communications and Customer Feedback
If you contact us, submit a review, participate in a promotion, or communicate with our business, we may retain the information you provide and records of our communications as appropriate.

3. How We Use Your Information
Angelus Candle Company may use personal information for the following business purposes:

  • Order fulfillment: Processing purchases, arranging shipping, and providing order updates.
  • Customer service: Responding to questions, resolving complaints, and assisting with returns or exchanges.
  • Payments and fraud prevention: Processing transactions, verifying orders, and identifying suspicious or unauthorized activity.
  • Website operations: Maintaining, troubleshooting, and improving our website and shopping experience.
  • Marketing communications: Sending promotional emails or other marketing messages when permitted by law and consistent with your preferences.
  • Business administration: Maintaining accounting records, managing inventory, and evaluating product performance.
  • Legal compliance: Meeting applicable legal, regulatory, tax, and recordkeeping requirements.
  • Protection of rights: Protecting our customers, business, website, and property against fraud, misuse, and unlawful activity.

We will use personal information only for purposes that are permitted by applicable law.

4. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to support website functionality and understand how visitors interact with our services.

These technologies may be used to:

  • Remember shopping cart contents and website preferences.
  • Help secure the website and prevent fraud.
  • Understand website traffic and performance.
  • Measure the effectiveness of marketing campaigns.
  • Support advertising or personalized marketing, if such services are used.

You may be able to manage cookies through your browser settings or any cookie preference tools available on our website.

Disabling certain cookies may affect shopping cart functions or other website features.

Where required by law, we will obtain consent before using nonessential cookies or similar technologies.

5. How We Share Personal Information
Angelus Candle Company does not sell personal information in exchange for money.
We may disclose personal information to the following categories of recipients when necessary for legitimate business purposes or as otherwise permitted by law:
Service Providers: Companies that support our website hosting, e-commerce platform, payment processing, order management, customer service, analytics, email delivery, and shipping.
Shipping and Delivery Partners: Carriers and fulfillment providers that need delivery information to transport your order.
Professional Advisers: Lawyers, accountants, insurers, and other professional advisers where appropriate.
Government and Legal Authorities: Public authorities or other parties when disclosure is required by law, legal process, or necessary to protect rights and safety.
Business Transfers: Parties involved in a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.
We do not authorize our service providers to use personal information for purposes outside their permitted services, subject to their contractual obligations and applicable law.
If we use advertising or analytics services that constitute “sharing,” “targeted advertising,” or a similar regulated activity under applicable privacy laws, we will provide any required disclosures and choices.

6. Payment Security
Online payments may be handled by third-party payment processors.
Your payment information may be collected and processed directly by those providers under their own privacy and security practices.
Angelus Candle Company does not intentionally request that customers send full payment card numbers, security codes, or passwords through ordinary email or social media messages.
Please use only the payment methods and checkout facilities provided through our authorized purchasing channels.

7. Email Marketing and Customer Communications
If you subscribe to our mailing list or otherwise agree to receive promotional communications, we may send information about:

  • New candle collections and fragrances.
  • Special offers and seasonal promotions.
  • Product announcements.
  • Company news and events.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us.
Even if you opt out of marketing communications, we may still send necessary transactional messages, such as order confirmations, shipping notices, or important service communications.
We will honor applicable consent and opt-out requirements.

8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

  • Whether you maintain an account or have placed an order.
  • Applicable tax, accounting, and recordkeeping requirements.
  • The need to resolve disputes or process returns.
  • Fraud prevention and security needs.
  • Legal obligations and the establishment or defense of legal claims.

When information is no longer required, we will take reasonable steps to delete it, securely dispose of it, or de-identify it, as appropriate.

9. Data Security
Angelus Candle Company takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
These measures may include access restrictions, secure service providers, and appropriate website security practices.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
We cannot guarantee absolute security, but we will respond to security incidents in accordance with applicable legal requirements.

10. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Obtain a copy of certain information in a portable format.
  • Opt out of certain targeted advertising, sales, or sharing activities, where applicable.
  • Withdraw consent where processing is based on consent.
  • Appeal certain decisions concerning privacy requests, where applicable.
  • Avoid unlawful discrimination for exercising applicable privacy rights.

Some rights are subject to exceptions. For example, we may need to retain information to complete transactions, comply with legal obligations, or establish or defend legal claims.
To submit a privacy request, contact us using the information in Section 15. We may need to verify your identity before completing a request.

11. Children’s Privacy
Our website and online shopping services are intended for a general audience and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 without legally required authorization.
If you believe a child has provided personal information to us inappropriately, please contact us. We will take appropriate steps to investigate and delete the information where required by law.

12. Third-Party Websites and Services
Our website may contain links to other websites, social media platforms, payment providers, or third-party services.Those services may have their own privacy policies and data practices. Angelus Candle Company does not control the privacy practices of independent third parties.
We encourage you to review their policies before submitting personal information through their services.

13. Pennsylvania and Other Applicable Privacy Laws
Angelus Candle Company operates in the United States and intends to handle personal information in accordance with applicable federal and state privacy laws.
Depending on your residence and the nature of our business, you may have additional rights under applicable state privacy laws.
We will honor rights and obligations that apply to our business, including any requirements relating to privacy notices, access requests, deletion requests, data security, and marketing communications.

14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website technologies, service providers, or legal obligations.
When changes are made, we will update the effective date at the top of this document and post the revised policy on our website.
Where required by law, we will provide additional notice or obtain consent before implementing changes that require it.
We encourage you to review this policy periodically.

15. Contact Information
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:
Angelus Candle Company
Attention: Joe Guido, Proprietor
Email: [email protected] For privacy requests, please include “Privacy Request” in the subject line of your email. Please do not include passwords, full payment card numbers, or other sensitive information in your message.
We will review and respond to privacy requests in accordance with applicable law.

16. Our Commitment to Your Privacy
At Angelus Candle Company, we believe that trust is an essential part of every customer relationship.
We are committed to treating your personal information responsibly, communicating transparently, and taking reasonable steps to protect the information entrusted to us.
Thank you for choosing Angelus Candle Company. We appreciate your business and the opportunity to bring warmth, fragrance, and a sense of peace into your home.